Updated November 7, 2026
These terms describe equipment inquiries and purchases arranged through EpicGrade.llc, operated by Epic Grade LLC. Read them with the product-specific information and the written quote or invoice for your order. Contact us before accepting an order if any detail needs clarification.
1. Quotes, order confirmation and payment
A contact, quote or order-request form sends an inquiry. It does not collect payment or finalize an order. We first confirm the product, configuration, availability, price and delivery requirements. Payment instructions are provided with the confirmed quote or invoice.
Published prices and stock information can change, and errors may be corrected. The confirmed written quote identifies the items, included options, freight and any applicable charges. Please review it before accepting or paying. Do not submit card details, bank information or other payment credentials through the website inquiry forms.
2. Product information and suitability
Provide accurate carrier, mounting, hydraulic and application information. Product photos may show optional equipment or configurations. Confirm the included items and the selected model before ordering.
The operator is responsible for safe operation, training, carrier limits and compliance with the manufacturer's instructions. Ask us about an uncertain fit or application before using the attachment.
3. Freight and delivery
Freight depends on the shipment and destination. Tell us whether delivery requires a dock, forklift, liftgate, residential service or other special arrangements. Terminal pickup may be an option. Product-specific published freight offers remain subject to the delivery details confirmed with your quote.
Shipping and delivery dates are estimates unless expressly confirmed otherwise in writing. If your delivery requirements change, contact us so any revised arrangements and charges can be confirmed.
Inspect the shipment
Check the equipment and packaging at delivery. Note visible damage or shortages on the carrier's delivery record, take photographs, retain the packaging and contact EpicGrade promptly so the appropriate claim or remedy can be addressed.
4. Sales and use taxes
Epic Grade LLC is an Oregon company. Oregon has no general sales tax; our site's “NO SALES TAX” statement refers to Oregon sales tax. Taxes in the delivery location may still apply. The purchaser remains responsible for any applicable use tax or other obligation not collected with the order.
5. Product warranties
Warranty coverage depends on the specific product, manufacturer and condition of the equipment. Request the applicable warranty terms before purchasing. A warranty for one brand or product does not automatically apply to another.
Contact EpicGrade with the model, invoice information, description of the issue and photographs. We will identify the relevant warranty process. Follow the product's installation, operating and maintenance instructions.
6. Returns, changes and cancellations
Contact EpicGrade before returning a product or changing or cancelling an accepted order. Do not ship equipment back without authorization and return instructions. Eligibility, deadlines, any manufacturer restrictions and return-freight arrangements must be confirmed for the specific order.
Custom-built, configured or special-order items may have different conditions. Ask for those conditions with the quote before accepting the order. Any agreed charges or special-order conditions will be identified in the applicable written quote or order confirmation.
7. Website information and other sites
Product names and manufacturer marks belong to their respective owners. Links to manufacturer sites and Gradeblade.com provide additional product information; purchases made through another site are subject to the terms presented there. Material changes to these website terms will be reflected by an updated date.
8. Questions about an order
Contact Epic Grade LLC at 503-470-5002 or info@epicgrade.llc. Mailing address: PO Box 246, Manzanita, OR 97130.